Effective Date: June 2026
At NeoCell Aesthetic & Regenerative Centre, we prioritize the privacy, safety and strict confidentiality of our clients,
patients and digital visitors. As a premier destination for advanced medical aesthetics and cell-based regenerative
wellness, we are committed to handling your personal and medical information in accordance with international
healthcare data standards and local regulatory guidelines.

This Privacy Policy outlines how NeoCell collects, stores, protects and uses the data you provide when interacting with

1. Information We Collect
To provide highly personalized, scientifically accurate and safe medical aesthetic and regenerative treatments, we
collect data that helps us understand your unique physiological baseline. This includes:
• Personal Details: Full name, age, gender, date of birth, contact number, email address and emergency contact
details.
• Clinical & Medical History: Current health status, metabolic conditions, skin/hair histories, allergies, past
procedures, ongoing medications and lifestyle choices.
• Diagnostic & Treatment Records: High-resolution AI 4D skin analysis imagery, pre- and post-treatment
photographs, laboratory reports, doctor’s clinical notes and specific treatment prescriptions.
• Billing & Transactional Data: Invoicing history, payment mode validations and package utilization details.

2. How We Use Your Information
We strictly process your personal and biological data for professional, lawful and clinical purposes, including:
• Formulating customized treatment roadmaps, calculating precise cellular therapy ratios and managing follow
up clinical care.
• Scheduling administrative bookings, managing automated appointment tracking and coordinating diagnostic
workflows.
• Sending vital pre-procedure preparation guidelines, post-care recovery instructions and periodic clinical health
updates.
• Refining our internal clinic workflows, evaluating the effectiveness of our specialized software systems and
advancing our research in non-surgical anti-aging care.
• Complying with statutory medical, financial and healthcare authority regulations within Bangladesh.

3. Data Protection and Clinical Security Standards
NeoCell implements rigorous, multilayered medical-grade safeguards to protect your personal and confidential medical
history from unauthorized access, modification, or exposure:
• Secure Infrastructure: Digital patient charts, high-resolution skin diagnostic maps and personal profiles are
archived securely, access-restricted cloud servers.
• Staff Mandates: All medical practitioners, aesthetic consultants and administrative coordinators operate under
binding non-disclosure contracts and continuous patient data privacy training.

4. Sharing of Information
NeoCell will never trade, sell or rent your private or clinical datasets to commercial third parties. Your data is strictly
shared with authorized entities under specific parameters:
• Our Core Medical Team: Licensed physicians, expert medical injectors and clinical practitioners directly
overseeing your regenerative plan (such as Dr. Nirjharini Joarder).
• Authorized Healthcare Associates: Accredited external diagnostic laboratories or specialized compounding
pharmacies when strictly required for your specific treatment.
• Confidential System Partners: Verified technical vendors (such as premium payment processing channels
and secure healthcare software) under strict data-processing boundaries.

5. Your Rights and Autonomy
As a valued client of NeoCell Aesthetic & Regenerative Centre, you possess full autonomy over your personal data.
You have the right to:
• Request a copy of your verified digital medical file and diagnostic records.
• Amend or correct outdated or inaccurate demographic information.
• Withdraw your consent regarding transactional or promotional communication.
• Request the permanent deactivation or archiving of your non-regulatory personal contact profile.

6. Contact & Clinical Administration Office
For any inquiries regarding data protection protocols, updating your medical records, or withdrawing specific
communication preferences, please connect directly with our administration team:
Center: NeoCell Aesthetic & Regenerative Centre
📞 Hotline: +8801612927389
📧 Email: info@neocellarc.com
📍 Address: Dhaka, Bangladesh